Buying from Japan

You can either enter in a search term (銀牙 = Ginga) to find an item, or click on the Buyee banner directly on a YJA item page. You should then see a page like this:

This listing has both bidding or "buyout". You can decide if the cost difference of buying it now is worth it instead of bidding. Not all listings offer both these options.

• Buyout: Purchase the item immediately at the price listed.
• Bid: Place a bid (will automatically be placed).
• Snipe It: Place a bid, but wait till the last minute. This can be good to get items that have a lot of other bidders, unless the bids go higher than your submitted sniper bid.

You will see a summary of the cost of the item you will pay upon purchasing or winning bid including fees.

If you buy or win your item, congrats! Now you just need to wait for your items to be received by Buyee (more info on shipping below).

You can either enter in a search term (銀牙 = Ginga) to find an item, or click on the "buy this item" button directly on a Mercari item page. Note that not all sellers allow proxy-buying. If they do you'll see the top button, if they don't you'll see the bottom:

If the seller won't let you buy through Buyee, try Treasure Japan!

If you can purchase, then you should see a page like this:

After adding to your cart or purchasing now you will see a summary of the cost of the item you will pay upon purchasing including fees. Note that Mercari items from different sellers will have to be purchased one at a time.

Now you just need to wait for your items to be received by Buyee (more info on shipping below).

You must enter a search term (銀牙 = Ginga) into that site's specific search on Buyee's website. The item page will look like this:

After adding to your cart or purchasing now you will see a summary of the cost of the item you will pay upon purchasing including fees.

Now you just need to wait for your items to be received by Buyee (more info on shipping below).

IMPORTANT NOTE: Make extra certain all the items you want to ship have arrived! Buyee only shows the items that haven't arrived on the Auction and Shopping pages in your account, they do not show on your package information page!

Once you have confirmed all your items are ready to ship, head to the Package Information page. If you want to ship more than one item at once, select them and click the Add Package Consolidation button. There is an extra fee for this service, but often times shipping multiple at once will be significantly cheaping international shipping cost than one at a time.

Once everything is consolidated or ready to ship, you can then select which shipping method you'd like to use. Sometimes Buyee gives the shipping cost directly, but other times you may have to wait for a quote back.

You will need to search directly on YJA to order. Once you have the link to the item, you will enter it on the Auction Order Form.

You are able to submit multiple auction orders at once before checking out (see "your cart" on the auction page).

Once you checkout, you will pay via PayPal for the value of your bids. Treasure will email you when they've successfully placed your bid, and if you've won the auction. If they are not successful, you will receive a refund for that bid.

If your bid wins, congrats! You will then have to wait for Treasure to receive your item.

You will need to search directly on Mercari to order. Once you have the link to the item, you will enter it on the Flea Market Order Form. Note that most of the time, Treasure can buy even from those that say they don't work with Buyee!

You are able to submit multiple orders at once before checking out (see "your cart" on the flea market page).

Once you checkout, you will pay via PayPal for the value of your items. Treasure will email you when they've successfully ordered your item. If they are not successful (item is already sold), you will receive a refund for that item.

You will then have to wait for Treasure to receive your item.

You will need to search directly on the shop to order. Once you have the link to the item, you will enter it on the Shopping Order Form.

You are able to submit multiple orders at once before checking out (see "your cart" on the shopping page).

Once you checkout, you will pay via PayPal for the value of your items. Treasure will email you when they've successfully ordered your item. If they are not successful (item is already sold), you will receive a refund for that item.

You will then have to wait for Treasure to receive your item.

Review orders you have placed on your Auction History, Flea Market History, and Shopping History pages. Treasure will hold packages for about 30 days if you want to combine shipping.

Once all your items are ready, you can request shipping. You will receive an invoice for the cost of fees plus shipping cost within a few days. Once you've paid, you'll get tracking if available!

You will need to search directly on the shop/auction site to order. Once you have the link to the item, you will enter it on the item form.

You are able to submit multiple orders at once before checking out. You can also view your estimated service fees along with pre-approving any domestic shipping costs.

Once you checkout, you will pay via PayPal for the value of your items. White Rabbit will email you when they've successfully ordered your item. If they are not successful (item is already sold), you will receive a refund for that item.

You will then have to wait for White Rabbit to receive your item.

Review orders you have placed on your account. White Rabbit will hold packages up to 30 days if you want to combine shipping.

Once all your items are ready, you can request shipping.

Once you are signed up, you will get a shipping address to use. This address includes one key part you need to make sure you include always, it looks like this:

TS #######

This is your Tenso ID, and makes sure that your package gets attributed to you. You will enter this in any "apartment number" or similar fields when checking out.

Tenso has good instructions with how to fill out your address on various websites.

Remember that you do all the checkout on your own on the shop you are buying from. If that shop doesn't accept international payments, you will need to use a different service (Tenso is paired with Buyee, however you can't combine orders between the two services).

Visit your package information page to see what packages have arrived. If everything you ordered has (remember you need to keep track of your own orders in the meantime), you can submit for package consolidation.

Once everything is ready to go, submit for international shipping!

Gather information about the item you want, such as image, a link where it was originally for sale, etc. It is absolutely okay for these to be items not available for sale anymore, or for ones that will be available soon (such as a pop-up shop).

In the description, you can make any notes on specifics, like a certain version of an item or a specific price range. Try to use as simple of language as possible as some people will only use machine translation.

There's no guarantee someone will respond to your request, but if you do they'll look like this:

Note that a "friend" is someone in Japan who has or is offering to get an item for you.

Most requests will have a timelimit on how long you have to accept a request. I recommend waiting at least 24 hours before accepting a request, because as you can see in the screenshot above sometimes another friend will submit a better offer.

Remember that offers include any fees and international shipping! So the price offered is exactly the price you pay!

You are welcome to make a comment on an offer, such as requesting a lower price, getting more details, or clarifying anything. Most friends are very responsive within Japanese business hours. You can also check on a friends rating on their profile.

If you are experiencing any problems with an order or friend, Otsukai is very responsive about fixing issues.